utilStyle active html, body, div, span, applet, object, iframe, h1, h2, h3, h4, h5, h6, p, blockquote, pre, a, abbr, acronym, address, big, cite, code, del, dfn, em, img, ins, kbd, q, s, samp, small, strike, strong, sub, sup, tt, var, b, u, i, center, dl, dt, dd, ol, ul, li, fieldset, form, label, legend, table, caption, tbody, tfoot, thead, tr, th, td, article, aside, canvas, details, embed, figure, figcaption, footer, header, menu, nav, output, ruby, section, summary, time, mark, audio, video, input {
    margin: 0;
    padding: 0;
    border: 0;
    font-size: 100%;
    font-weight: normal;
    vertical-align: baseline;
}
/* HTML5 display-role reset for older browsers */
article, aside, details, figcaption, figure, footer, header, menu, nav, section {
    display: block;
}
body {
    line-height: 1;
}
*{
    font-family: arial,"PingFang SC", 'Microsoft YaHei', Arial, sans-serif, STXihei,SimSun, Heiti, sans-serif !important;
}
*{
    -webkit-touch-callout:none;
    /*系统默认菜单被禁用*/
    -webkit-user-select:none;
    /*webkit浏览器*/
    -khtml-user-select:none;
    /*早期浏览器*/
    -moz-user-select:none;
    /*火狐*/
    -ms-user-select:none;
    /*IE10*/
    user-select:none;
}
input,textarea {
    -webkit-user-select:auto;
    /*webkit浏览器*/
    margin: 0;
    padding: 0;
    outline: none;
}
*{
    -webkit-tap-highlight-color: rgba(0,0,0,0);
    -webkit-tap-highlight-color: transparent;
    /* For some Androids */
}
blockquote, q {
    quotes: none;
}
blockquote:before, blockquote:after, q:before, q:after {
    content: none;
}
table {
    border-collapse: collapse;
    border-spacing: 0;
}
/* custom */
a {
    color: #7e8c8d;
    text-decoration: none;
    -webkit-backface-visibility: hidden;
}
li {
    list-style: none;
}
html, body {
    width: 100%;
    height: 100%;
    -webkit-overflow-scrolling: touch;
}
body {
    -webkit-text-size-adjust: none;
    -webkit-tap-highlight-color: rgba(0, 0, 0, 0);
}
/* //使用双伪元素清除浮动 */
.clearfix:before,.clearfix:after {
    content: "";
    display: block;
    clear: both;
}
.clearfix {
    zoom: 1;
}
.wrp{
    width: 100%;
    height: 100%;
    background-color: rgb(245, 247, 250);
}
.wrp .g-content{
    width: 100%;
    background-color: rgb(245, 247, 250);
}
.wrp .g-content .mainImg{
    width: 100%;
    height: 2.28rem;
    background: url(../../img/helpCenter/2019helpCenterTop.png) no-repeat;
    background-size: 100% 100%;
}
.wrp .g-content .commomIssue{
    width: 100%;
    height:5.92rem;
    background:rgba(255,255,255,1);
    border-radius:0.2rem;
    position: relative;
    top:-0.24rem;
}
.wrp .g-content .commomIssue .title{
    font-size:0.28rem;
    font-family:PingFangSC-Regular,PingFang SC;
    font-weight:400;
    color:rgba(48,49,51,1);
    line-height:0.4rem;
    padding:0.24rem;
}
.wrp .g-content .commomIssue .classType{
    width: 100%;
    height: 1.68rem;
    position: relative;
}
.wrp .g-content .commomIssue .classType::before{
    content: "";
    width: 100%;
    height: 0.02rem;
    position: absolute;
    background-color: rgba(237, 239, 242, 1);
    top:0rem;
    left:0;
    transform: scale(1,0.5);
    -webkit-transform: scale(1,0.5);
    -moz-transform: scale(1,0.5);
    -ms-transform: scale(1,0.5);
    -o-transform: scale(1,0.5);
}
.wrp .g-content .commomIssue .classType .leftTitle{
    position: absolute;
    width: 1.46rem;
    height: 100%;
}
.wrp .g-content .commomIssue .classType .leftTitle .imgAndname{
    width: 0.64rem;
    height: 0.64rem;
    position: absolute;
    top:0.3rem;
    left:50%;
    transform: translateX(-50%);
    -webkit-transform: translateX(-50%);
    -moz-transform: translateX(-50%);
    -ms-transform: translateX(-50%);
    -o-transform: translateX(-50%);
}
.wrp .g-content .commomIssue .classType .leftTitle .imgAndname.visit{
    width: 0.64rem;
    height: 0.64rem;
    background: url(../../img/helpCenter/visit.png) no-repeat;
    background-size: 100% 100%;
}
.wrp .g-content .commomIssue .classType .leftTitle .imgAndname.visit::before{
    content: "上门维修";
    position: absolute;
    width:1rem;
    font-size:0.24rem;
    font-family:PingFangSC-Regular,PingFang SC;
    font-weight:400;
    color:rgba(96,98,102,1);
    line-height:0.34rem;
    top:0.68rem;
    left:50%;
    transform: translateX(-50%);
    -webkit-transform: translateX(-50%);
    -moz-transform: translateX(-50%);
    -ms-transform: translateX(-50%);
    -o-transform: translateX(-50%);
}
.wrp .g-content .commomIssue .classType .leftTitle .imgAndname.express::before{
    content: "邮寄维修";
    position: absolute;
    width:1rem;
    font-size:0.24rem;
    font-family:PingFangSC-Regular,PingFang SC;
    font-weight:400;
    color:rgba(96,98,102,1);
    line-height:0.34rem;
    top:0.68rem;
    left:50%;
    transform: translateX(-50%);
    -webkit-transform: translateX(-50%);
    -moz-transform: translateX(-50%);
    -ms-transform: translateX(-50%);
    -o-transform: translateX(-50%);
}
.wrp .g-content .commomIssue .classType .leftTitle .imgAndname.applywarranty::before{
    content: "售后服务";
    position: absolute;
    width:1rem;
    font-size:0.24rem;
    font-family:PingFangSC-Regular,PingFang SC;
    font-weight:400;
    color:rgba(96,98,102,1);
    line-height:0.34rem;
    top:0.68rem;
    left:50%;
    transform: translateX(-50%);
    -webkit-transform: translateX(-50%);
    -moz-transform: translateX(-50%);
    -ms-transform: translateX(-50%);
    -o-transform: translateX(-50%);
}
.wrp .g-content .commomIssue .classType .leftTitle .imgAndname.express{
    width: 0.64rem;
    height: 0.64rem;
    background: url(../../img/helpCenter/express.png) no-repeat;
    background-size: 100% 100%;
}
.wrp .g-content .commomIssue .classType .leftTitle .imgAndname.applywarranty{
    width: 0.64rem;
    height: 0.64rem;
    background: url(../../img/helpCenter/applywarranty.png) no-repeat;
    background-size: 100% 100%;
}
.wrp .g-content .commomIssue .classType .issueList{
    width: 100%;
    height: 100%;
    padding-left:1.48rem;
    box-sizing: border-box;
    position: relative;
}
.wrp .g-content .commomIssue .classType .issueList::before{
    content: "";
    width: 100% ;
    height:0.02rem ;
    position: absolute;
    background-color: rgba(237, 239, 242, 1);
    bottom:0rem;
    left:0;
    transform: scale(1,0.5);
    -webkit-transform:scale(1,0.5);
    -moz-transform: scale(1,0.5);
    -ms-transform: scale(1,0.5);
    -o-transform: scale(1,0.5);
}
.wrp .g-content .commomIssue .classType .issueList:last-child::before{
    content:"";
    width: 0;
    height: 0;
}
.wrp .g-content .commomIssue .classType .issueList li{
    width:2.96rem;
    font-size:0.24rem;
    font-family:PingFangSC-Regular,PingFang SC;
    font-weight:400;
    color:rgba(96,98,102,1);
    line-height:0.84rem;
    box-sizing: border-box;
    float: left;
    text-align: center;
    /* border-left:0.02rem solid rgba(237, 239, 242, 1);
     */
    position: relative;
}
.wrp .g-content .commomIssue .classType .issueList li::before{
    content: "";
    width: 0.02rem ;
    height:100% ;
    position: absolute;
    background-color: rgba(237, 239, 242, 1);
    top:0rem;
    left:0;
    transform: scale(0.5,1);
    -webkit-transform: scale(0.5,1);
    -moz-transform: scale(0.5,1);
    -ms-transform: scale(0.5,1);
    -o-transform: scale(0.5,1);
}
.wrp .g-content .commomIssue .classType .issueList li::after{
    content: "";
    width:100% ;
    height: 0.02rem ;
    position: absolute;
    background-color: rgba(237, 239, 242, 1);
    bottom:0rem;
    left:0;
    transform: scale(1,0.5);
    -webkit-transform: scale(1,0.5);
    -moz-transform: scale(1,0.5);
    -ms-transform: scale(1,0.5);
    -o-transform: scale(1,0.5);
}
.wrp .g-content .commomIssue .classType .issueList li:nth-child(n+3)::after{
    content: "";
    width: 0;
    height: 0;
}
.wrp .g-content .otherIssue{
    width: 100%;
    background:rgba(255,255,255,1);
    border-radius:0.2rem;
    padding-bottom: 1rem;
}
.wrp .g-content .otherIssue .title{
    font-size:0.28rem;
    font-family:PingFangSC-Regular,PingFang SC;
    font-weight:400;
    color:rgba(48,49,51,1);
    line-height:0.4rem;
    padding:0.24rem;
    position: relative;
}
.wrp .g-content .otherIssue .title::after{
    content: "";
    width:100% ;
    height: 0.02rem ;
    position: absolute;
    background-color: rgba(237, 239, 242, 1);
    bottom:0rem;
    left:0;
    transform: scale(1,0.5);
    -webkit-transform: scale(1,0.5);
    -moz-transform: scale(1,0.5);
    -ms-transform: scale(1,0.5);
    -o-transform: scale(1,0.5);
}
.wrp .g-content .otherIssue ul{
    width: 100%;
    padding:0.24rem;
    box-sizing: border-box;
}
.wrp .g-content .otherIssue ul li{
    width: 100%;
    font-size:0.24rem;
    font-family:PingFangSC-Regular,PingFang SC;
    font-weight:400;
    color:rgba(48,49,51,1);
    line-height:0.34rem;
    padding:0.24rem 0rem;
    box-sizing: border-box;
    position: relative;
}
.wrp .g-content .otherIssue ul li::after{
    content: "";
    width:100% ;
    height: 0.02rem ;
    position: absolute;
    background-color: rgba(237, 239, 242, 1);
    bottom:0rem;
    left:0;
    transform: scale(1,0.5);
    -webkit-transform: scale(1,0.5);
    -moz-transform: scale(1,0.5);
    -ms-transform: scale(1,0.5);
    -o-transform: scale(1,0.5);
}
.wrp .g-content .otherIssue ul li::before{
    content: "";
    width: 0.16rem;
    height: 0.24rem;
    background:url("../../img/helpCenter/arrow.png") no-repeat;
    background-size: 100% 100%;
    position: absolute;
    top:0.3rem;
    right:0rem;
}
.wrp .g-content .fixedBtn{
    position: fixed;
    width: 100%;
    height: 1rem;
    background:rgba(255,255,255,1);
    box-shadow:0rem 0rem 0rem 0rem rgba(237,239,242,1);
    bottom: 0;
    left:0;
    right:0;
}
.wrp .g-content .fixedBtn li{
    float: left;
    width: 50%;
    height: 100%;
    box-sizing: border-box;
    position: relative;
}
.wrp .g-content .fixedBtn li a,.wrp .g-content .fixedBtn li .info{
    display: inline-block;
    width: 100%;
    height: 100%;
}
.wrp .g-content .fixedBtn li .info{
    width: 0.44rem;
    height: 0.38rem;
    background:url("../../img/helpCenter/info.png") no-repeat;
    background-size: 100% 100%;
    position: absolute;
    top:0.12rem;
    left:50%;
    transform:translateX(-50%) ;
    -webkit-transform:translateX(-50%) ;
    -moz-transform:translateX(-50%) ;
    -ms-transform:translateX(-50%) ;
    -o-transform:translateX(-50%) ;
}
.wrp .g-content .fixedBtn li .info::before{
    content: "在线客服";
}
.wrp .g-content .fixedBtn li a.service::before{
    content: "电话咨询";
}
.wrp .g-content .fixedBtn li .info::before,.wrp .g-content .fixedBtn li a.service::before{
    font-size:0.24rem;
    font-family:PingFangSC-Regular,PingFang SC;
    font-weight:400;
    color:rgba(48,49,51,1);
    line-height:0.34rem;
    position: absolute;
    width: 1rem;
    height: 0.34rem;
    top:0.44rem;
    left:50%;
    transform:translateX(-50%) ;
    -webkit-transform:translateX(-50%) ;
    -moz-transform:translateX(-50%) ;
    -ms-transform:translateX(-50%) ;
    -o-transform:translateX(-50%) ;
}
/* */
.wrp .g-content .fixedBtn li a.service{
    width: 0.44rem;
    height: 0.38rem;
    background:url("../../img/helpCenter/service.png") no-repeat;
    background-size: 100% 100%;
    position: absolute;
    top:0.12rem;
    left:50%;
    transform:translateX(-50%) ;
    -webkit-transform:translateX(-50%) ;
    -moz-transform:translateX(-50%) ;
    -ms-transform:translateX(-50%) ;
    -o-transform:translateX(-50%) ;
}